2012 Ford Focus Electric

Issue: 
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. 
Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. 

Safety Risk: 
Glass that breaks in to large pieces could create a risk of injury. 
 
Corrective Actions: 
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Issue: 
On certain vehicles repaired under recall 2018-577 (Ford Recall #18S32), the software for the Powertrain Control Module (PCM) was not properly updated. As a result, a second repair is required. The software allows the PCM to detect a Canister Purge Valve (CPV) that is not working properly. A CPV that is not working properly could cause a malfunction indicator light (MIL) to turn on in the instrument cluster, erratic readings on the fuel gauge, and/or the engine may stall.
Note: Owners are advised to keep their fuel level above half-full until the recall repairs are completed. 

Safety Risk: 
A sudden loss of engine power could increase the risk of a crash.

Corrective Actions: 
Ford will notify owners by mail and instruct them to take their vehicle to a dealer to update the Powertrain Control Module (PCM) software.

On certain vehicles, the Canister Purge Valve (CPV) may stick open and cause excessive vacuum in the fuel system that could deform the fuel tank. If this were to occur, it could cause: a malfunction indicator light (MIL) to illuminate, erratic readings on the fuel gauge, and/or the engine may stall. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Powertrain Control Module (PCM) with new software and replace the CPV as necessary. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Note: In the interim, owners are advised to maintain at least 1/2 tank of fuel until the recall repair is performed.

Certain plug-in hybrid and electric vehicles were supplied with a 120V convenience charge cord that may be susceptible to overheating if there is a poor connection at the electrical outlet. This could result in increased cord temperatures, melting, and an increased risk of fire causing injury and/or damage to property. Correction: Dealers will replace the factory supplied 120V convenience cord with the latest version of the cord that includes thermal protection.

On certain vehicles, the pawl spring tab in the side door latch could break. This condition typically will prevent the door from latching.  In certain situations where the door is able to be closed, the door may be partially latched and could unlatch while driving.  This could increase the risk of injury to a vehicle occupant seated next to the door, or result in damage to property.  Correction: If a door will not latch, dealers will replace all four door latches with a more robust part.

Note: A door that is partially latched can cause the courtesy light to remain on, set a door ajar message in the instrument cluster and sound a door ajar chime to alert the driver that there is a door latch problem.