Ford put its formidable experience building light trucks to good use in creating the Flex, a mid-size, three-row crossover that's easy to love by anyone not bothered by its controversial styling. Surprisingly agile handling accompanies the useful third-row space that comes with that boxy body. An optional turbo V6 provided V8-like power, and neat extras included a refrigerated console. The 2019 model year was the Flex's last.
On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability. Note: Vehicles previously repaired under Ford Campaign 19R01 or 19S18 do not require repair under this recall. For the Taurus model, only the SHO Performance Package model is included in this recall.
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to install improved rear suspension toe links.
On certain vehicles, a buildup of dirt and mud could cause the rear suspension toe links to break. This could result in a sudden loss of vehicle stability. Note: This problem affects vehicles operated in Alberta, Saskatchewan and Manitoba. The unique soil properties in this region could make a toe link more likely to break.
A loss of stability could increase the risk of a crash.
The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.
On certain vehicles, the turbocharger oil supply tube may have been improperly brazed. This could allow engine oil to leak and come in contact with hot surfaces, increasing the risk of fire resulting in injury and/or damage to property. Correction: Dealers will inspect oil supply lines and replace as required.
On certain vehicles, the fuel pump electric module may be damaged due to high electrical current loads. This could cause the fuel pump to stop operating, which would result in the engine stalling or failing to start. A loss of motive power could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and, if required, replace the fuel pump electric module. Note: Failure of the fuel pump electric module would cause the malfunction indicator light to illuminate.
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 135 - Brake Systems. During the manufacturing process, the parking brake controller assembly bracket may have been improperly formed. This could result in the pawl to not engage the sector gear during actuation and the parking brake not fully engaging. If the transmission is in Park, there will be no unintended vehicle movement. If the transmission is left in a gear other than Park, and the vehicle is parked on a sufficient slope, a non-functioning parking brake could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, replace the parking brake control assembly.
On certain vehicles, a fault in the Electric Power Steering (EPS) system could result in an immediate loss of power steering assist without warning to the driver. This would unexpectedly increase the steering effort force necessary to steer the vehicle at lower vehicle speeds, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs as necessary and will reprogram the EPS controller with updated software. In the event that an EPS fault occurs, this updated software would allow for continued EPS function while displaying visual and audible warnings to the driver until the end of the drive cycle.
On certain vehicles, a defect in the manually-adjustable seat tracks may cause the occupant classification system to incorrectly register the weight of the seat occupant. This could affect or disable the airbags and other supplemental restraint systems, and could increase the risk of injury to the seat occupant in a crash that warrants airbag deployment and/or other supplemental restraint system function. Correction: Dealers will adjust seat track spacing and recalibrate the occupant classification system.
On certain vehicles, the right-side halfshaft retention clip may not have been fully engaged, and could allow the halfshaft to separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. If this were to occur while the vehicle is parked on an incline without the parking brake applied, it could result in unintended vehicle movement. Both situations could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect halfshafts for full retention and affect repairs as necessary.
On certain vehicles, the fuel delivery module may develop a crack which could allow fuel to leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will replace the fuel delivery module.