2024 Ford Escape

Issue: 
On certain vehicles, the software update installed by a Ford dealer during recall 24S79 (Transport Canada recall no. 2024-781) may not be effective. As a result, a second repair is required.

On certain vehicles, a problem inside the high-voltage battery could cause a short circuit. If this happens, there could be a loss of power to the wheels and/or the high-voltage battery could overheat.
Note: This recall only affects certain plug-in hybrid vehicles (PHEV) equipped with a 2.5 L engine. 
 
Safety Risk: 
A loss of power to the wheels could increase the risk of a crash. A battery that overheats can create a fire risk, even while the vehicle is parked and turned off.
 
Corrective Actions: 
To reduce the safety risk, Ford advises not to charge your vehicle until the recall repairs have been completed. Ford will notify owners by mail. The corrective actions for this recall are under development.

Issue: 
On certain vehicles, the cylinder head may not have been manufactured properly. As a result, the cylinder head plug(s) could fail. If this happens, engine oil could leak and cause a loss of power to the wheels. 
Note: This recall only affects certain vehicles equipped with a 1.5 L engine. This recall could also affect certain cylinder heads sold at dealerships as a replacement part. 
 
Safety Risk: 
A loss of power to the wheels could increase the risk of a crash. Oil that leaks onto hot components can create the risk of a fire. Additionally, an oil leak could create a hazard for others and increase the risk of a crash.  
 
Corrective Action: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the cylinder head.

Issue: 
On certain vehicles, the engine block heater could overheat when the block heater is plugged in. 
Note: This recall only affects certain vehicles equipped with a 1.5 L or 2.0 L engine and a factory-installed block heater. 

Safety Risk: 
An engine block heater and/or wiring that overheats or melts could create the risk of a fire. 

Corrective Actions: 
To reduce the safety risk, Ford advises you not to plug in the engine block heater until the recall repairs have been completed. Ford will notify owners by mail. You can choose to have the dealer remove the block heater, or once the final repair is available, Ford will send you another notice to advise you to take your vehicle to a dealership to replace the block heater element. The dealer will also inspect and, if necessary, replace the block heater electrical cord.

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.  

Safety Risk: 
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.   

Corrective Actions: 
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

Issue: 
On certain vehicles, a problem inside the high-voltage battery could cause a short circuit. If this happens, there could be a loss of power to the wheels and/or the high-voltage battery could overheat.
Note: This recall only affects certain plug-in hybrid vehicles (PHEV) equipped with a 2.5 L engine. 
 
Safety Risk: 
A loss of power to the wheels could increase the risk of a crash. A battery that overheats can create a fire risk, even while the vehicle is parked and turned off.
 
Corrective Actions: 
To reduce the safety risk, Ford advises not to charge your vehicle until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the battery energy control module (BECM) software. The software will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the high-voltage battery pack.