Cadillac SRX

Cadillac SRX

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Owner Scores

Based on 40 reviews
Comfort 9
90% Complete
Performance 9
90% Complete
Fuel Economy 7
70% Complete
Interior Design 9
90% Complete
Exterior Styling 10
100% Complete
Reliability 9
90% Complete

Owner Reviews

MikeH6910 Nicest vehicle I've owned October 23, 2019 Luxury
Overall Score
I've had several SUVs ranging from Jeep Grand Cherokee, Hummer H2 & H3, Jeep Liberty, etc... The SRX has the best ride in my experience, hands down. Every luxury in the model I had - fully loaded. Handles brilliantly. Bose speakers had a phenomenal sound for those longer road trips. Very intuitive console and onboard OS. 750+km to the tank in ECO mode. Lots of hidden pockets in the trunk and even in the dashboard. Great for onboard money or cell phone storage (I used it for my watches when golfing). Great ride, would highly recommend. Cheers.
Comfort 10
100% Complete
Performance 10
100% Complete
Fuel Economy 10
100% Complete
Interior Design 10
100% Complete
Exterior Styling 10
100% Complete
Reliability 10
100% Complete
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Recall Information

Recall number
Recall date
System affected
Model year(s) affected
Recall number
2021-394
Recall date
2021-06-24
System affected
Suspension
Model year(s) affected
2010 2011 2012 2013 2014 2015 2016
Manufacturer Recall Number:
N212340980
Units Affected:
26,114
Notification Type:
Safety Mfr
Issue: On certain vehicles, the adjustable rear toe link may not have been properly tightened during a previous service repair. As a result, the toe link could loosen and eventually separate. This could cause a sudden loss of vehicle stability. Note: You may notice the following warning symptoms if a rear toe link is loose: - sway or wander while driving; - loud metallic or other unusual noise from the rear suspension; - the steering wheel may be off-center; - the Stabilitrak malfunction indicator lamp (MIL) may stay on or flash while driving; - Uneven wear between the rear tires. If you detect these symptoms, you should stop driving and have the vehicle towed to the nearest dealership. Safety Risk: A loss of stability could increase the risk of a crash. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the adjustable rear toe links with a newly designed part.
Recall number
2014-572
Recall date
2014-12-17
System affected
Seats And Restraints
Model year(s) affected
2015
Manufacturer Recall Number:
14863
Units Affected:
144
Notification Type:
Safety Mfr
On certain vehicles, the driver's front seat may have been assembled with an incorrect seat track bracket. Driver seats with this condition may not be properly attached to the seat track, which could result in an audible buzz or rattle. In the event of a severe rear collision, a portion of the driver seat – i.e., the front outboard seat bracket – may disengage from the seat track, potentially increasing the risk of injury. Correction: Dealers will inspect, and if required, replace the drivers outboard front seat track hook bracket.
Recall number
2014-406
Recall date
2014-09-18
System affected
Suspension
Model year(s) affected
2010 2011 2012 2013 2014 2015
Manufacturer Recall Number:
14457
Units Affected:
17,481
Notification Type:
Safety Mfr
On certain vehicles, the rear suspension toe link jam nuts may not have been tightened to specification. If the vehicle is operated in this condition, the toe link nuts could loosen and eventually separate, allowing the rear wheel to turn inboard or outboard. If this were to happen, sudden changes in vehicle handling could occur, which could result in a crash causing injury and/or property damage. Correction: Dealers will inspect and ensure the rear suspension toe link nuts are tightened to specification. If required, the rear suspension toe link will be replaced.
Recall number
2014-311
Recall date
2014-07-23
System affected
Seats And Restraints
Model year(s) affected
2010 2011 2012
Manufacturer Recall Number:
14271
Units Affected:
29,555
Notification Type:
Safety Mfr
On certain vehicles equipped with power height adjustable front seats, a bolt securing the adjuster mechanism may loosen and fall out. This would cause the seat to drop to the lowest vertical adjustment position, which could affect the driver's ability to safety operate vehicle controls as well as cause reduced driver visibility. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the bolt.
Recall number
2014-273
Recall date
2014-07-02
System affected
Electrical
Model year(s) affected
2004 2005 2006
Manufacturer Recall Number:
14172 / 14497B
Units Affected:
30,927
Notification Type:
Safety Mfr
On certain vehicles, there is a risk that some drivers may bump the ignition key with their knee and unintentionally move the key from out of the "run" position. If this were to occur, engine power, power braking and power steering would be affected, which would unexpectedly increase steering and brake pedal effort, potentially increasing stopping distances and the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the "run" position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: Dealers are to remove the key blade from the original flip key/transmitter assemblies provided with the vehicle, and provide two new keys and two key rings for every original key. Important note: Until the correction is performed, drivers should adjust their seat and steering column to allow clearance between their knee and the ignition key.
Recall number
2014-154
Recall date
2014-04-25
System affected
Powertrain
Model year(s) affected
2013
Manufacturer Recall Number:
14132
Units Affected:
3,306
Notification Type:
Safety Mfr
On certain vehicles equipped with a 3.6L V6 engine, the transmission control module calibration may cause a three-to-four second delay in acceleration. This will occur if the following sequence is commanded within two seconds: during an upshift from first to second gear (12 – 16 km/h), the driver then brakes the vehicle to less than 8 km/h, and then accelerates again. A lag in acceleration could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the transmission control module.
Recall number
2013-166
Recall date
2013-05-16
System affected
Wheels
Model year(s) affected
2013
Manufacturer Recall Number:
13116
Units Affected:
913
Notification Type:
Safety Mfr
On certain vehicles, the wheel nuts may have been insufficiently tightened during vehicle assembly. If the wheels have not yet been removed and replaced due to winter tire installation or tire rotation, the wheel nuts may loosen, resulting in possible damage to the wheel studs and/or wheel(s). This could also lead to a complete separation of the wheel(s) from the vehicle, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will perform a tire rotation during which the wheel nuts are tightened to specification.
Recall number
2013-083
Recall date
2013-03-15
System affected
Powertrain
Model year(s) affected
2013
Manufacturer Recall Number:
13053
Units Affected:
1,275
Notification Type:
Safety Mfr
On certain vehicles, the transmission may shift from Driver Shift Control (manual) to Sport (automatic shifting) unexpectedly. If the driver was slowing the vehicle using DSC (manual) mode to achieve engine braking, engine braking would be cancelled without warning. In conjunction with traffic and road conditions, and the driver’s reactions, this could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will reprogram the transmission control module.
Recall number
2011-437
Recall date
2011-12-21
System affected
Powertrain
Model year(s) affected
2010 2011
Manufacturer Recall Number:
11348
Units Affected:
849
Notification Type:
Compliance Mfr
On certain vehicles, the transmission shift cable may have been improperly installed during vehicle assembly. If the cable separates from the transmission, the driver would be unable to shift in or out of gear. As such, the shift lever could be moved into the PARK position while the transmission is still in the last used gear before detachment. If the driver leaves the vehicle without engaging the parking brake, the vehicle could roll away. A rollaway vehicle could strike another vehicle, stationary object, or a bystander, causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, correct the transmission shift cable installation.
Recall number
2011-217
Recall date
2011-06-03
System affected
Airbag
Model year(s) affected
2011
Manufacturer Recall Number:
11162
Units Affected:
2,622
Notification Type:
Recalls Audit
On certain vehicles, the Passenger Sensing System (PSS) will turn OFF the right side roof-rail airbag, in some crashes, if the PSS senses the right front seat is not occupied. This differs from the information detailed in the owner's manual. Although the vehicle meets prescribed Standards for side impact protection, failure of the right side roof-rail airbag to deploy during a crash (where deployment is warranted) could increase the risk of personal injuries to the right rear seat occupant. Correction: Dealers will reprogram the Sensing and Diagnostic Module
Recall number
2011-103
Recall date
2011-03-04
System affected
Heater And Defroster
Model year(s) affected
2011
Manufacturer Recall Number:
11057
Units Affected:
568
Notification Type:
Compliance Mfr
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard 103 - Windshield Defrosting and Defogging. Software in the Electronic Climate Control (ECC) module may disable the ability to adjust the Heating, Ventilation, and Air Conditioning (HVAC) system settings. If this happens, the driver will not be able to control the heating, cooling, and ventilation of the vehicle. Loss of windshield defrosting and defogging function may, under certain driving conditions, compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will reprogram the ECC module.
Recall number
2010-446
Recall date
2010-12-16
System affected
Seats And Restraints
Model year(s) affected
2011
Manufacturer Recall Number:
10370
Units Affected:
13,120
Notification Type:
Safety Mfr
On certain vehicles, the driver and/or front passenger seatbelt buckle anchors may fracture and separate near the seat attachment during a vehicle crash. If this were to occur, the seatbelt system may not restrain the seat occupant as intended, which could increase the risk of personal injuries during a crash. Correction: Dealers will modify the passenger and, in some cases, the driver seatbelt buckle assemblies.
Recall number
2010-325
Recall date
2010-09-30
System affected
Steering
Model year(s) affected
2010
Manufacturer Recall Number:
10323
Units Affected:
91
Notification Type:
Safety Mfr
On certain vehicles, processing of the crimp during manufacture of the power steering pressure line may have damaged the line. If the line was damaged, a power steering fluid leak may develop. If there is a sufficient amount of fluid loss, the driver will hear noise from the power steering pump and increased effort may be required for steering. If power steering fluid flows onto hot engine parts, an engine compartment fire could occur which may result in property damage or personal injury. Correction: Dealers will replace the power steering line on vehicles equipped with a 2.8L engine (LAU). Dealers will also inspect, and if necessary replace the power steering line on vehicles equipped with a 3.0L engine (LF1).
Recall number
2010-170
Recall date
2010-05-28
System affected
Engine
Model year(s) affected
2010
Manufacturer Recall Number:
10093
Units Affected:
78
Notification Type:
Safety TC
On certain vehicles equipped with a 2.8L V6 engine, if low octane (regular) fuel is used in the vehicle instead of the required high octane (premium) fuel, as stated in the owner manual and on the fuel filler door, the combination of regular fuel usage and aggressive driving maneuvers may induce pre-ignition. If pre-ignition occurs, the driver will hear a pinging or knocking sound from the engine, and if the vehicle continues to be driven after the onset of this noise a connecting rod or piston may break, resulting in engine failure which would disable the vehicle, increasing the risk of a crash causing property damage, personal injury or death. Correction: Dealers will reprogram the engine control module.
Recall number
2008-373
Recall date
2008-10-10
System affected
Other
Model year(s) affected
2004
Manufacturer Recall Number:
08178
Units Affected:
693
Notification Type:
Safety TC
On certain vehicles equipped with an automatic transmission, the transmission shift lever can be moved from the PARK position with the ignition ON and without the operator depressing the brake pedal or in some cases with the ignition turned to OFF. This situation has the potential for the vehicle to roll/move if the shifter is hit accidentally which could result in a crash causing property damages or personal injuries. Correction: Dealers will replace the pawl stopper and a bushing within the shifter assembly.
Recall number
2007-417
Recall date
2007-12-19
System affected
Powertrain
Model year(s) affected
2005 2006 2007
Manufacturer Recall Number:
07204
Units Affected:
20,052
Notification Type:
Safety Mfr
On certain vehicles, the drive axle differential seal may leak (note that all-wheel drive vehicles have two seals). Reduced lubrication may cause the differential to become noisier. Continued use may cause damage to bearings and other differential components. Three conditions could occur: 1). When the vehicle is stopped and shifted to reverse, the differential may jam and prevent vehicle movement. 2). the damage can cause drag that will feel like the parking brake is applied; or 3) the differential could jam and lock the drive wheels while the vehicle is underway. Should the latter occur, it could result in a loss of vehicle control and a crash, causing injury or death. Correction: Dealers will replace the drive axle differential seal(s).
Recall number
2006-197
Recall date
2006-08-09
System affected
Wheels
Model year(s) affected
2006
Manufacturer Recall Number:
06079
Units Affected:
237
Notification Type:
Safety Mfr
Certain vehicles fail to comply with the requirements of CMVSS 120 - Tire rim designation. These vehicles have an incomplete tire rim designation indicated on the compliance label. If a customer replaces a wheel with one that has a rim contour that is inappropriate for use with the tires on the vehicle, the mounting of the tire to the wheel and/or the tire/wheel assembly may not perform as designed/intended. In addition, certain vehicles are also missing the tire load rating on the label. If a tire of a lesser load rating than the original tire is installed, the tire may not be able to sustain the loads encountered during use. Correction: Dealers will install a new partial label over the existing label. Corrected labels and application instructions will be mailed to customers. Dealers will receive labels for installation on the vehicles in inventory.
Recall number
2006-086
Recall date
2006-04-19
System affected
Suspension
Model year(s) affected
2005
Manufacturer Recall Number:
06029
Units Affected:
613
Notification Type:
Safety Mfr
On certain vehicles, an inadequate weld could cause the left or right rear suspension toe link assembly to separate. If this were to occur, the affected rear wheel would be able to turn in or out, which could compromise vehicle stability and cause a loss of vehicle control and a crash. Correction: Dealers will inspect and, if required, replace the left and right toe link assemblies.
Recall number
2005-034
Recall date
2005-02-15
System affected
Other
Model year(s) affected
2004
Manufacturer Recall Number:
05018
Units Affected:
1,611
Notification Type:
Safety Mfr
Certain vehicles do not comply with the requirements of CMVSS 124 - Accelerator Control Systems. The Electronic Throttle Control (ETC) accelerator pedal assembly may not return the engine to idle in three seconds or less at low ambient temperatures if either of the two throttle return springs is broken. Correction: Dealers will replace the ETC pedal assembly.
Recall number
2005-015
Recall date
2005-01-21
System affected
Airbag
Model year(s) affected
2004
Manufacturer Recall Number:
05004
Units Affected:
3,290
Notification Type:
Safety Mfr
On certain CTS, CTS-V and SRX vehicles, an interaction between the Sensing and Diagnostic Module (SDM) and the vehicle electrical system may cause the driver's frontal airbag and/or roof rail airbag to deploy when the ignition key is turned to the "ON" position. A person positioned for driving may receive minor injuries, such as abrasions, from contact with the airbag. Correction: Dealers will replace the SDM.
Recall number
2004-206
Recall date
2004-06-07
System affected
Suspension
Model year(s) affected
2004
Manufacturer Recall Number:
04043
Units Affected:
1,411
Notification Type:
Safety Mfr
Certain vehicles were produced with lower control arm ball stud nut/washer assemblies with washers made of the wrong steel material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible and may occur without prior indication to the vehicle operator. If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel's hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash. Correction: Dealers will install a new nut and washer, and if required, replace the ball stud and/or steering knuckle.
Recall number
2004-118
Recall date
2004-04-01
System affected
Brakes
Model year(s) affected
2004
Manufacturer Recall Number:
04018
Units Affected:
542
Notification Type:
Recalls Audit
On certain vehicles equipped with All-Wheel Drive, the Antilock Brake System (ABS) may temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds. This could cause an increase in braking distance, which could result in a crash. Correction: Dealer will reprogram the ABS Electronic Control Unit.
Recall number
2003-228
Recall date
2003-09-18
System affected
Seats And Restraints
Model year(s) affected
2004
Manufacturer Recall Number:
03050
Units Affected:
201
Notification Type:
Safety Mfr
On certain vehicles, one or both front anchor tabs for the front seats may not be engaged in the floor pan reinforcement slots. In a vehicle crash, the seat(s) could pivot rearward, resulting in possible increased injury to its occupant or a rear seat occupant. Correction: Dealer will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots.
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