Issue:
On certain vehicles, after shifting into reverse or manually activating the parking function, the rearview camera image may not display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk:
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to replace the camera control unit.
Issue:
On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving.
Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked.
Safety Risk:
A door that opens while driving could create a risk of injury.
Corrective Actions:
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the door handles. The dealer will also update the vehicle software.
Issue:
On certain vehicles, the nuts that secure the passenger-front airbag inflator may not have been properly tightened. As a result, the airbag may not inflate properly in a crash.
Safety Risk:
An airbag that doesn't work properly could increase the risk of injury in a crash.
Corrective Actions:
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the passenger-front airbag.
Issue:
On certain vehicles, the owner's manual incorrectly describes the function of the passenger airbag indicator light.
Safety Risk:
This error does not affect the safety or function of the airbag.
Corrective Actions:
This is not a recall. The company has made changes to ensure that all new vehicles have owner manuals that correctly describe the function of the passenger airbag indicator light. The company will also instruct dealers to add an insert to correct owner's manuals for all unsold vehicles.
Issue:
On certain vehicles, a software problem could cause the instrument cluster and center display to reset or not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer and certain warning lights and/or messages. In addition, the rearview camera image may not display when the transmission is shifted into the reverse gear.
Safety Risk:
Warnings and malfunction tell-tale information that don't display could increase the risk of a crash. Additionally, a rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could also increase the risk of a crash.
Corrective Actions:
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.
Issue:
On certain vehicles, the material of the roller sunshade for the panoramic sunroof may not meet the flammability requirements of Canadian regulations.
Safety Risk:
In a fire, fabric that doesn't meet flammability requirements could increase the risk of injury.
Corrective Actions:
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to apply a flame retardant on the roller sunshade.
Issue:
On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving at speeds below 15 km/h.
Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked.
Safety Risk:
A door that opens while driving could create a risk of injury.
Corrective Actions:
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to inspect the door handles, and replace them if necessary. The dealer will also update the vehicle software.
Issue:
On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving at speeds below 15 km/h.
Note: This problem could cause a clicking noise that sounds like a door being locked or unlocked.
Safety Risk:
A door that opens while driving could create a risk of injury.
Corrective Actions:
Volkswagen will notify owners by mail. The corrective actions for this recall are under development.
Issue:
On certain vehicles, a software problem could cause the high-voltage battery management control module to reset or the pulse inverter to deactivate. If this happens while driving, the electric motor would not supply power to the wheels.
Note: If this happens, you may see a warning message on the instrument panel.
Safety Risk:
A sudden loss of power to the wheels could increase the risk of a crash.
Corrective Actions:
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the high-voltage battery control unit and the pulse inverter control unit software.
Issue:
On certain vehicles, the 12 V battery charging cable could be damaged by contact with the steering shaft and cause a short circuit. If this happens, a warning message may display on the instrument panel advising of low 12 V battery charge, and the vehicle could suddenly lose power to the wheels.
Note: This recall only affects rear-wheel drive models.
Safety Risk:
A short circuit could create the risk of fire. A sudden loss of power to the wheels may increase the risk of a crash.
Corrective Actions:
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the 12 V battery charging cable. It will be repaired or replaced, as necessary. Volkswagen recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall work has been completed.
Issue:
On certain vehicles, the passenger-front airbag may not have been folded properly. As a result, the airbag may not inflate properly in a crash.
Safety Risk:
An airbag that does not inflate properly could create an increased risk of injury in a crash.
Corrective Actions:
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag module.
Issue:
On certain vehicles, after shifting into reverse or manually activating the parking function, the rearview camera image may not display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
The company will notify owners by mail and instruct you to take your vehicle to a dealership to replace the rearview camera.
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