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Owner Scores

Based on 29 reviews
Comfort 10
100% Complete
Performance 8
80% Complete
Fuel Economy 7
70% Complete
Interior Design 9
90% Complete
Exterior Styling 9
90% Complete
Reliability 9
90% Complete

Owner Reviews

Exmilitary Trailhawk is tops January 09, 2020 Trailhawk
Overall Score
To be honest, I've wanted a Trailhawk since I first saw them in 2014 but over the years, I kept seeing so many negative reports on the transmissions, transfer cases, etc. so I put it out of my mind. 5 years later, I now own one after more research and I don't regret my decision. Lane departure assist, park assist (parallel & perpendicular), adaptive cruise, collision warning, heated leather seats and steering wheel, nav... essentially loaded.We bought it used mid 2019 after I was t-boned and our previous vehicle was written off. The 3.2 liter is surprisingly peppy for a crossover (obviously it's not a sports car). Plenty of room for the wife and I when we go camping in the foothills. If we decide to buy a trailer in the future, having a 4,500 lb tow rated tow package will handle most types of travel trailers. For all the bells and whistles (more than we need really) it has made driving relaxing. Adaptive cruise is probably our favourite feature when heading to the Rockies. The Trailhawk provides a few advantages for those that like to wander off the pavement. Mild factory lift, skid plates, rear diff lock and a low range transfer case, makes for a trail worthy ride. Especially with hill descent control. If you can find one below market, get it, especially if it has been properly maintained.
Comfort 10
100% Complete
Performance 10
100% Complete
Fuel Economy 8
80% Complete
Interior Design 10
100% Complete
Exterior Styling 10
100% Complete
Reliability 10
100% Complete
View all owner reviews

Recall Information

Recall number
Recall date
System affected
Model year(s) affected
Recall number
2020-261
Recall date
2020-06-12
System affected
Powertrain
Model year(s) affected
2014 2015 2016 2017
Manufacturer Recall Number:
W47
Units Affected:
13,659
Notification Type:
Safety Mfr
On certain vehicles with a two-speed power transfer unit (PTU), the input splines on the front differential may wear and fail. If this happens, there could be a loss of power to the wheels. In addition, the PARK position may not hold the vehicle in place. This could allow the vehicle to move unexpectedly when parked. Safety Risk: A vehicle that loses power to the wheels or moves unexpectedly could increase the risk of a crash. Corrective Actions: FCA will notify owners by mail and instruct you to take your vehicle to a dealer to update the software for the power transfer unit. This update will maintain vehicle propulsion by engaging rear wheels if the input splines fail. It will also prevent the vehicle from moving unexpectedly when transmission is in PARK by activating the parking brake.
Recall number
2020-145
Recall date
2020-04-06
System affected
Visual System
Model year(s) affected
2019 2020
Manufacturer Recall Number:
W30, W31, W32, W33, W34, W35, W36, W37
Units Affected:
46,772
Notification Type:
Compliance Mfr
Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
Recall number
2019-440
Recall date
2019-08-30
System affected
Steering
Model year(s) affected
2019 2020
Manufacturer Recall Number:
V99
Units Affected:
346
Notification Type:
Safety Mfr
Issue: Certain vehicles may have been built with a gear in the steering rack that was not properly hardened. As a result, the gear could break and cause a loss of steering. Safety Risk: A loss of steering control could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the steering gear.
Recall number
2019-420
Recall date
2019-08-21
System affected
Other
Model year(s) affected
2014 2015 2016 2017 2018
Manufacturer Recall Number:
Units Affected:
5,327
Notification Type:
Compliance Mfr
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall number
2019-298
Recall date
2019-06-14
System affected
Powertrain
Model year(s) affected
2014
Manufacturer Recall Number:
V69
Units Affected:
10,400
Notification Type:
Safety Mfr
Issue: On certain vehicles equipped with a 3.2 L engine, a transmission fault could cause it to shift into neutral. This could result in a loss of power to the drive wheels. Safety Risk: A loss of power to the drive wheels could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the Transmission Control Module.
Recall number
2019-295
Recall date
2019-06-14
System affected
Airbag
Model year(s) affected
2019
Manufacturer Recall Number:
V63
Units Affected:
2,298
Notification Type:
Safety Mfr
Issue: On certain vehicles, a problem with the airbag sensors could cause the airbag system not to properly detect certain types of crashes. This problem could result in the airbags not deploying properly in a crash. Note: This problem would cause the airbag warning light to stay on in the instrument cluster. Safety Risk: Airbags that do not deploy properly in a crash could increase the risk of injury. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the affected sensors. If your airbag warning light stays on, you should contact a local dealership and have your vehicle serviced immediately.
Recall number
2019-160
Recall date
2019-03-29
System affected
Seats And Restraints
Model year(s) affected
2019
Manufacturer Recall Number:
V31
Units Affected:
11
Notification Type:
Safety Mfr
Issue: On certain vehicles, the front-passenger seat mounts may not have been properly tightened. Safety Risk: A seat that moves in a crash could result in an increased risk of injury. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to inspect and, as necessary, tighten the front-passenger seat mounting fasteners.
Recall number
2018-573
Recall date
2018-10-19
System affected
Engine
Model year(s) affected
2019
Manufacturer Recall Number:
UA9
Units Affected:
2,293
Notification Type:
Safety Mfr
On certain vehicles equipped with a 2.4 L engine, a problem with the transmission controller programming may cause the engine to stall while driving. This could result in a loss of motive power and increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the transmission controller with a new calibration.
Recall number
2018-422
Recall date
2018-08-09
System affected
Powertrain
Model year(s) affected
2018 2019
Manufacturer Recall Number:
U87
Units Affected:
1,528
Notification Type:
Safety Mfr
Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the powertrain controller.
Recall number
2018-421
Recall date
2018-08-09
System affected
Brakes
Model year(s) affected
2019
Manufacturer Recall Number:
U86
Units Affected:
19,005
Notification Type:
Safety Mfr
On certain vehicles, a problem with the brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the rear brakes as necessary.
Recall number
2018-392
Recall date
2018-07-27
System affected
Powertrain
Model year(s) affected
2018
Manufacturer Recall Number:
U78
Units Affected:
35
Notification Type:
Safety Mfr
Certain vehicles equipped with all-wheel drive may have been built with an improperly manufactured right front half-shaft bearing. This could cause the half-shaft to fail, which could result in a loss of motive power or a vehicle roll-away, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the right front half-shaft assembly.
Recall number
2018-282
Recall date
2018-05-25
System affected
Engine
Model year(s) affected
2019
Manufacturer Recall Number:
U52
Units Affected:
1
Notification Type:
Safety Mfr
The engine on one vehicle may have been built with a missing valve stem keeper. This may cause an engine failure, which could increase the risk of a crash causing injury and/or property damage. Correction: The dealer will inspect and repair the engine as required.
Recall number
2018-269
Recall date
2018-05-17
System affected
Engine
Model year(s) affected
2014 2015 2016 2017 2018
Manufacturer Recall Number:
U49 U59 U60 U61 U62 U63 U64 U65 U73
Units Affected:
635,880
Notification Type:
Safety Mfr
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Recall number
2018-220
Recall date
2018-05-01
System affected
Fuel Supply
Model year(s) affected
2018
Manufacturer Recall Number:
U39
Units Affected:
1,666
Notification Type:
Safety Mfr
Certain vehicles equipped with 2.4L engines may have been built with a damaged fuel tube that may result in a fuel leak. In the presence of an ignition source, a fuel leak could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will inspect and replace the fuel supply tube as necessary.
Recall number
2017-663
Recall date
2017-12-22
System affected
Accessories
Model year(s) affected
2014 2015 2016
Manufacturer Recall Number:
T82
Units Affected:
7,391
Notification Type:
Safety Mfr
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.
Recall number
2017-422
Recall date
2017-08-31
System affected
Label
Model year(s) affected
2017 2018
Manufacturer Recall Number:
T53
Units Affected:
5,734
Notification Type:
Compliance Mfr
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 110 - Tire Selection and Rims. The certification label may not include tire and rim size information as required by the standard. This could lead to the wrong tire and rim size being used, which could potentially affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the certification label.
Recall number
2016-535
Recall date
2016-10-28
System affected
Airbag
Model year(s) affected
2017
Manufacturer Recall Number:
S84
Units Affected:
12
Notification Type:
Safety Mfr
On certain vehicles, the driver’s knee airbag inflator may have been assembled with an improper weld. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the knee airbag assembly.
Recall number
2016-393
Recall date
2016-08-10
System affected
Seats And Restraints
Model year(s) affected
2014 2015 2016
Manufacturer Recall Number:
S63
Units Affected:
282
Notification Type:
Safety Mfr
On certain vehicles, the first and/or second row seat fasteners may not have been tightened to specification at time of assembly. This could result in squeaks, rattles, deflection or unsatisfactory joint integrity, which could compromise the structural integrity of the seat, potentially increasing the risk of injury to vehicle occupants during a crash. Correction: Dealers will replace the seats or seat sets as necessary.
Recall number
2016-361
Recall date
2016-07-13
System affected
Powertrain
Model year(s) affected
2014 2015
Manufacturer Recall Number:
S55
Units Affected:
35,361
Notification Type:
Safety Mfr
On certain vehicles equipped with an automatic transmission, the transmission wire harness may have improper crimps. This could cause an unexpected shift to neutral which could result in a loss of motive power, which in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash. Correction: Dealers will update the software of the Transmission Control Module (TCM), and replace the transaxle wire harness as necessary.
Recall number
2016-220
Recall date
2016-05-12
System affected
Powertrain
Model year(s) affected
2016
Manufacturer Recall Number:
S39
Units Affected:
37
Notification Type:
Safety Mfr
On certain vehicles, some front right halfshafts may contain a manufacturing defect related to the material hardening. This could result in the front right halfshaft breaking, causing a loss of motive power (on front wheel drive vehicles) and potentially damaging underbody components. In addition, the halfshaft could separate and become a road hazard for other motorists. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the suspect front right halfshaft.
Recall number
2016-219
Recall date
2016-05-12
System affected
Powertrain
Model year(s) affected
2016
Manufacturer Recall Number:
S38
Units Affected:
2
Notification Type:
Safety Mfr
On certain vehicles, some front left halfshafts may contain a manufacturing defect related to the material hardening. This could result in the front left halfshaft breaking, causing a loss of motive power (on front wheel drive vehicles) and potentially damaging underbody components. In addition, the halfshaft could separate and become a road hazard for other motorists. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the suspect front left halfshaft.
Recall number
2015-588
Recall date
2015-12-09
System affected
Accessories
Model year(s) affected
2015 2016
Manufacturer Recall Number:
R67
Units Affected:
10,138
Notification Type:
Safety Mfr
On certain vehicles equipped with a power liftgate, corrosion could occur in the liftgate control module, which could result in an electrical short, potentially resulting in a fire causing injury and/or damage to property. Correction: Dealers will inspect and repair as necessary. Note: This recall is an expansion of recall 2015-271.
Recall number
2015-475
Recall date
2015-10-16
System affected
Engine
Model year(s) affected
2015
Manufacturer Recall Number:
R57
Units Affected:
7,569
Notification Type:
Safety Mfr
Certain vehicles may have a misrouted A/C suction/discharge combo line. This could cause the line to be pinched, cut or thermally degraded by the exhaust manifold heat shield. This could result in loss of air conditioning and cause smoke and/or fire, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect for misrouted A/C suction discharge combo lines, and replace those found to be misrouted.
Recall number
2015-368
Recall date
2015-08-13
System affected
Visual System
Model year(s) affected
2014
Manufacturer Recall Number:
R39
Units Affected:
18,366
Notification Type:
Safety Mfr
On certain vehicles, use of the front wipers on a dry windshield surface could cause an accumulation of static electricity, which could discharge and damage the Body Control Module (BCM) and potentially render the front windshield wiper driver inoperable. A loss of the front windshield wipers may limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will add a ground strap from the vehicle body to the front wiper support bracket to protect the BCM from the effects of electro static discharge.
Recall number
2015-292
Recall date
2015-06-29
System affected
Suspension
Model year(s) affected
2015
Manufacturer Recall Number:
R33
Units Affected:
255
Notification Type:
Safety Mfr
On certain vehicles, the rear suspension lower control arm(s) could fracture due to incorrect heat treatment during manufacturing. A fractured suspension lower control arm could result in a loss of vehicle control and a crash causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, replace the rear lower control arms.
Recall number
2015-271
Recall date
2015-06-17
System affected
Accessories
Model year(s) affected
2014 2015
Manufacturer Recall Number:
R27
Units Affected:
13,195
Notification Type:
Safety Mfr
On certain vehicles equipped with a power liftgate, corrosion could occur in the liftgate control module, which could result in an electrical short, potentially resulting in a fire causing injury and/or damage to property. Correction: Dealers will inspect and repair as necessary.
Recall number
2015-193
Recall date
2015-05-11
System affected
Airbag
Model year(s) affected
2014 2015
Manufacturer Recall Number:
R05
Units Affected:
8,567
Notification Type:
Safety Mfr
On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in unwanted side curtain and seat airbag deployment in off-road events. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing injury and/or property damage. Correction: Dealers will update ORC module software. Note: This recall is an expansion of recall 2015-039.
Recall number
2015-039
Recall date
2015-01-28
System affected
Airbag
Model year(s) affected
2014 2015
Manufacturer Recall Number:
R05
Units Affected:
19,557
Notification Type:
Safety Mfr
On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in unwanted side curtain and seat airbag deployment in off-road events. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing injury and/or property damage. Correction: Dealers will update ORC module software.
Recall number
2014-276
Recall date
2014-07-03
System affected
Suspension
Model year(s) affected
2014
Manufacturer Recall Number:
P37
Units Affected:
5,313
Notification Type:
Safety Mfr
On certain vehicles, the mounting ring loops on rear shock absorbers may fail, allowing one end of the shock absorber to separate from its mounting. This could allow the shock absorber to contact and damage other components such as brake lines and/or tires, which could affect vehicle stability and/or braking performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect both rear shock absorbers and replace those found to be suspect.
Recall number
2014-207
Recall date
2014-06-04
System affected
Accessories
Model year(s) affected
2014
Manufacturer Recall Number:
P31
Units Affected:
949
Notification Type:
Safety Mfr
On certain vehicles, when cruise control is engaged and the accelerator pedal is depressed to override the cruise control, a defect in cruise control software could cause momentary continued acceleration after releasing the accelerator pedal. Depending on traffic and road conditions, and the driver’s reactions, this could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will reprogram the driver assistance module.
Recall number
2002-074
Recall date
2002-04-17
System affected
Engine
Model year(s) affected
2000 2001 2002
Manufacturer Recall Number:
B06
Units Affected:
43,127
Notification Type:
Safety Mfr
Certain sport utility vehicles equipped with a 4.0L engine only. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location. This could result in a vehicle fire. Correction: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.
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