Ford Super Duty F-550 DRW

Issue: 
On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. 
Note: For certain models, this recall also affects incomplete vehicles. 

Safety Risk: 
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.  

Corrective Actions: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.

Issue: 
On certain vehicles, a software problem could cause the instrument panel cluster not to display when the vehicle is started. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, warning lights and malfunction tell-tales. 
 
Safety Risk: 
Warnings, tell-tales and gauges that don't display could increase the risk of a crash. 
 
Corrective Actions: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the instrument panel cluster module software.

Issue: 
On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. 

Safety Risk: 
A sudden loss of engine power could increase the risk of a crash. 

Corrective Actions: 
Ford will notify owners by mail. The corrective actions for this recall are under development.

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. 

Safety Risk: 
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.  

Corrective Actions: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.  

Safety Risk: 
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.   

Corrective Actions: 
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.