2014 Chevrolet Impala

Issue: 
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. 
Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. 

Safety Risk: 
Glass that breaks in to large pieces could create a risk of injury. 
 
Corrective Actions: 
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Certain vehicles equipped with front vented-heated passenger seats may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection.  The Automatic Occupant Sensing (AOS) system may contain a calibration-learning error that will cause the AOS system to fail to suppress the front passenger airbag when an infant seat is placed in the front passenger seat.  The front-passenger airbag status light will indicate that the airbag is “on” when the passenger seat is not occupied or is occupied by an infant.  Additionally, the front-passenger seat’s safety-belt warning light and chime may turn on when the passenger seat is not occupied and the seatbelt is not buckled.  If, despite safety warnings and provincial regulations, a child was placed in a child car seat secured in the passenger front position, the active airbag could deploy in a crash causing potential injury.  Correction:  Dealers will correct the calibration-learning error by preconditioning the empty seat and resetting the seat zero-value in the ECU.

Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 135 - Brake Systems.  The electronic parking brake may not fully release, which could cause the brakes to drag.  In this condition, the parking brake indicator also may not illuminate even though the parking brake is engaged, contrary to the requirements of the standard.  Brake drag could affect vehicle acceleration and cause undesired deceleration, excessive brake heat, and premature wear to some brake components.  If the brake drag is significant or if the vehicle is operated for an extended period of time in this condition, there is a potential for the rear brakes to generate significant heat, smoke and sparks.  Correction:  Dealers will update the electronic parking brake software.  Note: This recall involves vehicles that were previously repaired incorrectly under recall 2014-380 and therefore require re-inspection and/or repair.

Certain vehicles may experience an intermittent or lasting loss or reduction of power steering assist. If the power steering assist is lost or reduced, a message is displayed on the Driver Information Centre and a chime sounds to inform the driver.  Steering control can be maintained, as the vehicle will revert to a manual steering mode, but will require greater driver effort particularly at low vehicle speeds.  The sudden change in steering effort may increase the risk of a crash causing injury and/or property damage.  Correction: Dealers will repair an electrical ground connection at the power steering control module and update software.

Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 135 - Brake Systems.  The electronic parking brake may not fully release, which could cause the brakes to drag.  In this condition, the parking brake indicator also may not illuminate even though the parking brake is engaged, contrary to the requirements of the standard.  Brake drag could affect vehicle acceleration and cause undesired deceleration, excessive brake heat, and premature wear to some brake components.  If the brake drag is significant or if the vehicle is operated for an extended period of time in this condition, there is a potential for the rear brakes to generate significant heat, smoke and sparks.  Correction:  Dealers will update the electronic parking brake software.