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2013 Kia Sorento

by KIAREGRETS on 06-27-2013
very dissappointed in KIA
When I bought this new vehicle 10 months ago I was not told that it comes with a factory defect that KIA has an internal mandatory service bulletin out on. The "fix" Kia does to address the badly shaking 4 cyl does not work and they now have a second service bulletin out to fix the fix. The problem is the engine, it runs rough and gets terrible performance. KIA was already caught being dishonest about the fuel consumption rating and were forced to change the numbers but the new numbers are no where near what you actually get, the real L/100km is almost double what is advertised. The speedometer is set to show the vehicle is going 2 km/hr faster than it really is going and the "average fuel consumption" computer read out on the dash always reads 2-3 L/100kms lower than what you actually are getting if you do the math after every fill up. I have over 50 receipts for fuel and all are 4 - 8 L/100km higher than what the vehicle is advertised to get. If you test drive a Kia especially a 4 cyl be sure to warm up the engine so that it will idle down then come to a complete stop with your foot on the brake in Drive, you will notice the vehicle shakes like a paint mixer. Go from Drive to Neutral several times and note the difference. The shaking is from the engine's timing being set back which makes it run rough and get poor performance. The timing was changed in order for the engine to pass emission standards here in North America. Do not let them turn on a lot of electrics on the test drive, this loads up the alternator and will not allow the vehicle to idle down where the shake is the worst. Kia Canada has denied there is any problem and continues to refuse to properly fix the problem or address the poor performance even in light of their own service bulletins and alerts and now two factory "fixes" that still have not fixed the shaking or poor mileage.
I am very unhappy with KIA and will never buy another KIA product again. Bottom line...Byer beware.
Overall
1.5
Comfort
1/5
Performance
1/5
Fuel Economy
1/5
Interior Design
2/5
Exterior Styling
3/5
Reliability
1/5
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5 out of 5 found this review helpful.

2013 Kia Sorento

Trim: LX 4 cyl AWD
by KIAREGRETS on 06-27-2013
This vehicle comes with a factory defect
Kia put a new 4 cyl engine in the 2013 model and it could not pass emission standards in Canada so to "fix" this they turned back the timing 2 degrees to eject the still burning fuel into the exhaust system which increases the temp in the catalytic converter which allows it to pass emission standards but makes it shake like a diesel and robs performance. Kia has admitted to the problem but say they can fix it. Their fix is to increase the idle RPM which makes it feel like it is shaking less but even further erodes the performance. The gas mileage on mine with 24,000KM is almost twice what they advertise. It is horrible AND despite two "fixes" it still shakes. Kia Canada has refused my request for compensation or to fix it properly and now denies there is any problem with it (despite internal service memos which clearly state the problems outlined above). I am very disappointed with KIA, If you test drive on, when it warms up turn off the fan, come to a complete stop with your foot on the brake and the vehicle in Drive. with the brake still on go from D to N and back again. The vehicle will shake so bad you cannot help but wonder how long it will actually hold together. It is very uncomfortable to drive and I cannot afford to operate it any longer. The problem is these are also used by rental car fleets and now the used vehicle market is used flooded with them so I will have to take a huge loss getting rid of it. I will NEVER buy a Kia EVER again.
Overall
1.5
Comfort
1/5
Performance
1/5
Fuel Economy
1/5
Interior Design
2/5
Exterior Styling
3/5
Reliability
1/5
Is this review useful?
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1 out of 3 found this review helpful.
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