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FormerSmartOwn's review(s)
Owner Reviews written by FormerSmartOwn
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Great, if you have the money to repair/service
I was sold solely on the idea of fuel economy, and - being poor - I figured it was a good choice. The car was fairly inexpensive to purchase (second-hand), and it only cost me $20.00 every 2 weeks, or so, to fill up.
That's where my satisfaction stops.
Mereceds has never released a Haynes manual for this car, and only certified (Mercedes) mechanics know how to work on it. To my displeasure. The mechanics (and my research) told me that all the information is tucked away in Mercedes, and they refuse to give it out... Why lose the millions of dollars they get by keeping it a secret.
I also had a problem with Smart Canada... a few, I should say. Starting with their refusal to honor their warranty, refusing to honor the warranty if the car broke down in the USA (if a person took a drive to the USA, the warranty is invalid if the car breaks down on the drive). The customer service was horrible, the vehicle full of issues, and the regular service was extortionate.
They look cute. They are cheap on fuel. But do yourself a favor and stay away.... unless you have the money to pay for service, service, service. Mercedes charges the same amount for servicing a Smart as they do for servicing a 100,000.00 vehicle.
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