We love this car....all round satisfaction till last week when the permanent part of the glass roof exploded whilst driving down the highway at 115kph..outside temp of 0.05....scattering glass all over the occupants in the back of the car..VW is now balking responsibility for coverage, and not being very nice about it either...HUGE change of attitude from when we bought the car...to now..when we need help..
.Red Deer, Alberta....

Love this car...until the sunroof exploded traveling down the road at 115 kph..outside temp..0.5 This was extremely scary....there was a loud exploding sound and down came the glass all over the occupants of the back seat...thankfully no one was cut.....we have since learned VW did a service job on the sunroof BEFORE we bought it.at 59,000 km ...it is presently at 69,000 km....which could be the cause of the exploding sunroof......now.they are balking at taking responsibility for replacing it....even though it it still under warrenty...not happy with VW ,A huge change of attitude when they are called to take responsibility as from the time when they sold us the car....