On certain vehicles, a software problem could cause the rearview camera image not to display or cause it to freeze. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software.
On certain vehicles, the rod that connects the brake pedal to the brake booster may not be attached correctly. If the rod detaches, there would be an increase in brake pedal travel/force required to stop the vehicle. This can result in reduced brake performance.
Reduced brake performance can cause extended stopping distances and increase the risk of a crash.
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer inspect the brake booster input rod and electronic brake booster. Depending on the results of the inspection, the dealer may replace the input rod mounting and electronic brake booster, as required.