Tesla Model X

Issue: 
On certain vehicles, a software problem could cause the computer circuit board to short circuit. If this happens, the rearview camera image may not display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. 

Safety Risk: 
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. 

Corrective Actions: 
Tesla has released an over-the-air software update to fix this problem. Tesla will notify owners by email. Tesla will also identify vehicles in which the computer circuit board experienced a short circuit, or damage that could lead to a short circuit, prior to the release of software versions 2024.44.25.3, 2024.45.25.6 or a later release. If your vehicle is identified, you will be advised to contact Tesla Service to replace the car computer.

Issue: 
On certain vehicles, the driver-front airbag may have been damaged during assembly. As a result, the airbag may not inflate properly in a crash. 

Safety Risk: 
An airbag that doesn't inflate properly could create an increased risk of injury in a crash. 

Corrective Actions: 
Tesla will notify owners by email and advise you to contact Tesla Service to arrange for an inspection and, if necessary, the replacement of the driver-front airbag.

Issue: 
On certain vehicles, the inspection or repairs completed by a Tesla service center during recall SB-20-12-005 (Transport Canada recall no. 2020-553) may not have been effective. As a result, a second inspection and/or repair is required. 

On certain vehicles, two of the cosmetic roof trims may not be properly attached. This includes the cosmetic roof trim just behind the top of the windshield and the spine cosmetic roof trim between the rear doors. Over time, these cosmetic roof trims could loosen and separate from the vehicle. 
Note: This recall replaces Transport Canada recall no. 2020-553. 

Safety Risk: 
Cosmetic roof trims that detach from a moving vehicle could create a road hazard for others and increase the risk of a crash. 

Corrective Actions: 
Tesla will notify owners by email and advise you to contact Tesla Service to arrange for an inspection and, if necessary, repair or replace the cosmetic roof trims.

Issue: 
On certain vehicles, the hood latch assembly could fail and cause the unlatched hood warning not to display on the instrument panel. As a result, you may not be aware that the hood isn't latched properly. If this happens, the hood could open suddenly while driving. 
 
Safety Risk: 
A hood that opens suddenly while driving can block the driver's view and increase the risk of a crash. 
 
Corrective Actions: 
Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this issue. There is no further action required if your vehicle has software release 2024.20.3 or a later release.

Issue: 
On certain vehicles, the seat belt reminder chime and visual warning may not work when you start the vehicle and your seat belt is not buckled. Canadian regulations require both a seat belt reminder sound and visual telltale when a driver is not wearing their seat belt. 

Safety Risk: 
A seat belt warning that doesn't work correctly may not remind you to buckle your seat belt. Not wearing your seat belt can increase the risk of injury in a crash. 

Corrective Actions: 
Tesla will notify owners by email and supply an over-the-air software update to activate the seat belt reminder chime and visual warning.