2020 Polestar 1

This recall was replaced by Transport Canada Recall No. 2023-295. 

Issue: 
On certain vehicles, the high-voltage battery could overheat when it is fully charged. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. 

Safety Risk: 
A battery that overheats can create a fire risk. 

Corrective Actions: 
Polestar will notify owners in writing and send a wireless over-the-air update to each vehicle to lower the battery charging limit until the final repair is available. Polestar will send you a second recall notice to advise you when a replacement battery is available for your vehicle.

Issue: 
On certain vehicles, a software problem could cause the top-view camera to display instead of the rearview camera image when you are reversing. Canadian regulations require the rearview image to display when reversing. 
Note: This recall only affects vehicles equipped with a 360-degree park assist camera. 

Safety Risk: 
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. 

Corrective Actions: 
Polestar will notify owners in writing and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.