2019 Mercedes-Benz GLC

Issue: 
On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. 
Note: This is an expansion of Transport Canada recall 2021-170. 

Safety Risk: 
A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. 

Corrective Actions: 
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.

Issue: 
On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. 

Safety Risk: 
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. 

Corrective Actions: 
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. 

Safety Risk: 
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. 

Corrective Actions: 
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.

Issue: 
On certain vehicles, small particles could damage the seals between the fuel rail and fuel injectors. If this happens, there could be a fuel leak in the engine compartment. 

Safety Risk: 
A fuel leak can create the risk of a fire. 

Corrective Actions: 
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail and fuel injectors.

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. 

Safety Risk: 
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. 

Corrective Actions: 
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.