2011 GMC Acadia

Issue: 
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. 
Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. 

Safety Risk: 
Glass that breaks in to large pieces could create a risk of injury. 
 
Corrective Actions: 
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

On certain vehicles equipped with a power liftgate system, the gas-filled struts (which help to raise and support the liftgate) may prematurely wear. These vehicles have a Prop Rod Recovery system intended to accomplish a controlled, slow return of the liftgate to the closed position if the liftgate’s gas struts are no longer capable of supporting the weight of the liftgate. The vehicle would provide audible warnings and flash the tail lamps to indicate there is a problem.  However, the liftgate’s Prop Rod Recovery system software may be unable to detect/stop a liftgate with prematurely worn gas struts from falling too quickly after the liftgate is opened.  This could allow the liftgate to drop suddenly, placing anyone beneath or near the gate at risk of injury.  Correction:  Dealers will reprogram the power liftgate actuator motor ECU with a new software and will verify power liftgate operation following the reprogram.

On certain vehicles, the flexible steel cable that connects the seat belt to the vehicle structure at the front outboard seating positions can fatigue over time and could separate, increasing the risk of injury in a crash. Correction: Dealers will inspect and repair or replace the lap pretensioner, as necessary.

On certain vehicles, side airbag wiring connections could develop high resistance, illuminating the airbag warning light. If the vehicle continues to be operated in this condition, resistance may continue to increase over time and eventually cause the seat side airbags and seat belt pretensioners to not deploy in the event of a crash, which could increase the risk of injury. Correction: Dealers will affect repairs.

On certain vehicles, if a buildup of snow or ice on the windshield or on the wipers restricts the movement of the wiper arm, the wiper arm nut may loosen and cause that wiper to become inoperative.  Loss of windshield wiping capability, should it occur during a rainy/snowy day, may compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or personal injury.  Correction: Dealers will tighten the wiper arm nuts.