2023 Ford Transit Crew Van

Issue: 
On certain vehicles, the left-rear axle shaft may not have been installed properly. As a result, the axle shaft splines could wear. If this happens, there could be a loss of power to the wheels. Additionally, if the vehicle is parked and the parking brake isn't applied, the vehicle could roll away. 
Note: This recall also affects certain incomplete vehicles. 

Safety Risk: 
A loss of power to the wheels could increase the risk of a crash. A parked vehicle that rolls away could create the risk of an injury or a crash. 

Corrective Actions: 
Ford will notify owners by mail. The corrective actions for this recall are under development.

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. 

Safety Risk: 
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.  

Corrective Actions: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.  

Safety Risk: 
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.   

Corrective Actions: 
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

Issue: 
On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.  
Note: This recall replaces Transport Canada recall no. 2023-477. Vehicles that were repaired under that recall don't require this repair. 

Safety Risk: 
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.  

Corrective Actions: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rearview camera, and modify the camera wire retention as necessary. Some Transit models will also require a software update.

Issue: 
On certain vehicles, the recall repairs completed by a Ford dealer during recall 23S48 (Transport Canada recall no. 2023-477) may not have been done correctly. As a result, a second repair is required. 

On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. 

Safety Risk: 
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.  

Corrective Actions: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.