2020 Ford Transit Crew Van

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. 

Safety Risk: 
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.  

Corrective Actions: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.

Issue: 
On certain vehicles, the recall repairs completed by a Ford dealer during recall 20S60 (Transport Canada recall no. 2020-486) may not have been done correctly. As a result, a second repair is required.

On certain vehicles equipped with a 2.5 L engine, there may be a problem with the programming of the powertrain control module. As a result, the engine could overheat. 

Safety Risk: 
An engine that overheats and causes engine damage could create the risk of a fire. 

Corrective Actions: 
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module software.

Issue: 
On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. 

Safety Risk: 
Sudden and unexpected movement of the vehicle could increase the risk of a crash. 

Corrective Actions: 
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.

Issue: 
On certain vehicles, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the vehicle in a crash. 

Safety Risk: 
A windshield that detaches in a crash could create an increased risk of injury. 

Corrective Actions: 
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to inspect and, if necessary, remove and reinstall the windshield.

Issue: 
On certain all-wheel drive vehicles, the rear driveshaft could detach from the transfer case and cause a loss of power to the wheels. The driveshaft could also damage other nearby parts, including brake lines. The vehicle could also move when the transmission is in park if the parking brake is not used. 

Safety Risk: 
A driveshaft separation can increase the risk of a crash. 

Corrective Actions: 
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bolts that attach the driveshaft to the transfer case. If any of the bolts are loose, the dealer will replace the driveshaft, all driveshaft bolts and other related parts. If none of the bolts are loose, the dealer will replace the driveshaft bolts only.