Volkswagen Jetta 2014Change

You get what you pay for. Not luxurious by any means however fairly reliable. Best in class I believe. Dealer service is great and body warranty is unbeatable. Some down falls include numerous rattling noises in vehicle. Good is Dealer services are good. They put customer first and attempt to resolve all problems in timely fashion. Fairly spacious for class. Truck space is large.

I was hesitant to make a decision on my first vehicle but I am glad I ended up choosing the VW Jetta. It's held up to my expectations over the past few years and I can't imagine driving anything else.

The vehicle is reliable, stylish, and efficient. I have had no issues with my car and the VW staff has always been accommodating and informative when I did have questions.

Very fast Vehicle a pleasure to drive,no accidents ,. Spezial fited Floormats.Always kept in my Garage,Everything in working order.Car is for sale because I am looking to get a BMW.

This is my first VW after owning Honda's. I have 39,000km on the Jetta currently and purchased it new in July of 2014. The only minor complaint is the window operation in winter as they tend to freeze as my car sits outside. I am more than satisfied with this vehicle and the ownership experience. I have two friends that also own Jetta's and highly recommended that I look at a Jetta. I chose it over an Acura ILX, Subaru Impreza Limited, Civic Touring and a very close Mazda GT.

One major concern (air coming from brake pedal) was addressed over one year ago and was not resolved at that time. It was then resolved approximately one year later during this most recent visit with a replacement of the brake booster. I am still not sure why this was not resolved on my first visit when I originally brought this matter to the attention of both VW Corporate and the dealership.
By the way, the speedometer is still inaccurate, the brakes still squeal, the ABS braking system still causes my brake pedal to vibrate irregularly (unlike any other car I've driven) and there are still rattling noises coming from the front console.
Today, a new problem arose: while attempting to go out and buy a Valentine's Day gift and flowers for my wife, the ((!)) red emergency light (and buzzer) came on about 100 meters into my drive. I turned around and went home immediately to call for assistance. I let the car cool down, and started it again about 10 minutes later, but this "Transmission Overheating" light/buzzer came on again upon restarting. Eight (8) hours later, I turned on the car again and the light/buzzer remained on. I called Roadside Assistance (as the Owner's Manual informs us not to drive when this light is on) and I was told that my car could be towed to the dealership and worked on after the holiday weekend. I had to borrow my wife's 8 year old Honda to successfully go out and buy her a gift. I now will not be able to take my car on my vacation as originally planned. This car has proven unreliable many times in its short 40,000 km lifespan. I believe that the quality of VW workmanship has become increasingly poor since it was outsourced from Germany to Mexico. I do not think that these vehicles have been properly safety-tested at the manufacturer for cold Canadian winters as these problems seem to surface, re-surface and intensify during low temperatures.

I've been dealing with this issue almost since I got the car, which was April 1st 2014. It's an intermittent issue that I can't reproduce but I have provided plenty of evidence of it happening. When listening to Bluetooth, randomly, the sound will completely cut out and I will head nothing but a high pitched tone. Turning off my phone doesn't fix it, switching to another input and the back doesn't fix it. I should say that if I switch to FM for example, the sound does work. I have provided videos of the problem, which happens every 2 weeks, give or take and seemingly has gotten worse.
The dealer replaced the stereo 3 or 4 times and the MDI unit once, each time, same problem. They told me the problem was my phone not being compatible with the car, a Google Nexus 5, I need a new phone anyway so I bought a one plus two and happened again! This time Crosby and VW told me that I needed to use a mainstream phone as somehow, the Nexus 5, made by LG isn't mainstream enough. Okay, I ended up borrowing an iphone4 from a friend and probably a week later, the same problem happened again!!
The dealer had told me that the same tone issue happens in Passats due to corrosion issues with the MDI device, how in the world does this happen due to a manufacturers defect in Passats but on my Jetta, it's related to my device? At this point the deal basically told me there is nothing else they can do and closed the issue. I now have to deal with customer relations and they are pretty unresponsive.
On top of this, when I first bought the car there was the block heater recall. A voluntary ECM recall, the diesel recall, which is ongoing. And I had another fun problem where one day, I get in the car and the passenger window is down. Try to roll it up and it goes right back down! I called the dealership, they didn't return my call, drove to the dealership, they took the car and 'reset the software' which fixed the problem but they couldn't give me a reason as to why it happened.

Since I have had this Jetta, I haven't had anything but problems with it. Squeaky breaks, rough shifting, and the odd break lock here and there, which according to my local VW dealers is all part of owning one of their vehicles and is perfectly normal and acceptable. Other issues have been electrical failure to the power window system (to which when I brought it in, they told me there were no problems), Bluetooth audio emitting a high pitch noise which can only be stopped by turning the car off/on, and the fuel door lock not working.

The positives to this vehicle is there is a lot of interior room for passengers in both the front and back seats, and a very large trunk. Fuel economy isn't great, but certainly ins't horrible.

Overall I can't say that i'm exactly pleased with this vehicle. It's the first VW that my family and myself have owned, and I can positively say that it will be the only one.

This is truly an awesome vehicle that delivers in all respects and does not disappoint. This is the best in line of the Jetta family and has all the comforts of driving. With upgraded music system you feel like sitting in a theater and with built in navigation system you will never be lost.