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Chrysler Pacifica

Chrysler Pacifica

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Owner Scores

Based on 35 reviews
Comfort 10
100% Complete
Performance 8
80% Complete
Fuel Economy 7
70% Complete
Interior Design 9
90% Complete
Exterior Styling 9
90% Complete
Reliability 9
90% Complete

Owner Reviews

JENU1NE HORRIBLE CAR never willi buy again November 22, 2017
Overall Score
bought this car in jan 2016 and it broke down 3 weeks later....it is garbage, I have never had a car be so unreliable and to be honest I was so happy whe I HATE EVERYTHINGn I first got it but now for the last two years it has not lasted on the road more than one month, I ABSOLUTELY HATE EVERYTHING ABOUT THIS VEHICLE.
Comfort 2
20% Complete
Performance 2
20% Complete
Fuel Economy 2
20% Complete
Interior Design 2
20% Complete
Exterior Styling 10
100% Complete
Reliability 2
20% Complete
View all owner reviews

Recall Information

Recall number
Recall date
System affected
Model year(s) affected
Recall number
2020-254
Recall date
2020-06-10
System affected
Electrical
Model year(s) affected
2017 2018 2019 2020
Manufacturer Recall Number:
W46
Units Affected:
3,370
Notification Type:
Safety TC
Issue: On certain Plug-In Hybrid Electric Vehicles (“PHEV”), there could be a problem with the connection at the 12-volt battery isolator post. As a result, the connection could build a high-resistance and overheat. Note: This connection is located on the floor behind the driver’s seat. Safety Risk: A high-resistance connection could cause a fire. This can happen even if the vehicle is parked. Corrective Actions: FCA will notify owners by mail. The final repairs for this recall are under development. In the interim, FCA will advise you to take your vehicle to a dealer to inspect the 12-volt battery isolator post. If the connection is damaged, a loaner vehicle will be provided. FCA will send you a second letter once the final repairs are available. Note: FCA advises you to take the following precautions until the final repairs are completed: - Do not park your vehicle inside of a building or structure, or near other vehicles. - Keep liquids out of the backseat area, including things like beverages, wet items, umbrellas, or bottled liquids that may leak.
Recall number
2020-145
Recall date
2020-04-06
System affected
Visual System
Model year(s) affected
2019 2020
Manufacturer Recall Number:
W30, W31, W32, W33, W34, W35, W36, W37
Units Affected:
46,772
Notification Type:
Compliance Mfr
Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
Recall number
2019-628
Recall date
2019-12-12
System affected
Visual System
Model year(s) affected
2018 2019
Manufacturer Recall Number:
VE2
Units Affected:
1,494
Notification Type:
Compliance TC
Issue: On certain vehicles built with an 8.4” radio display, 360 degree surround view camera system, and seat back video screens, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
Recall number
2019-222
Recall date
2019-05-10
System affected
Steering
Model year(s) affected
2017 2018 2019
Manufacturer Recall Number:
V53
Units Affected:
8,294
Notification Type:
Safety Mfr
Issue: On certain vehicles equipped with an engine stop/start system, a loose battery connection could cause an intermittent loss of power steering assist and/or a loss of engine power. An intermittent loss of power steering assist could result in sudden changes in steering effort. Safety Risk: Sudden changes in steering effort and/or a loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect and clean the battery ground connection.
Recall number
2019-106
Recall date
2019-03-01
System affected
Steering
Model year(s) affected
2018
Manufacturer Recall Number:
V15
Units Affected:
2,239
Notification Type:
Safety Mfr
Issue: On certain vehicles, the right-front lower control arm ball joint could separate from the steering knuckle. This could cause a loss of steering control. Safety Risk: A loss of steering control could create the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the right-front steering knuckle and lower control arm inspected for damage. The parts will be replaced as needed. Dealers will also replace the right-front steering knuckle pinch bolt with a larger-diameter bolt.
Recall number
2018-574
Recall date
2018-10-19
System affected
Engine
Model year(s) affected
2017 2018
Manufacturer Recall Number:
U94
Units Affected:
1,208
Notification Type:
Safety Mfr
On certain Plug-in Hybrid Electric Vehicles (PHEV), during auto start, the engine may experience a mis-synchronization, which could cause overheating of the catalytic converter. This could potentially lead to a vehicle fire and/or a loss of motive power, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the power control module (PCM) software to detect and correct the engine mis-synchronization and will inspect the catalytic converter and replace it if necessary.
Recall number
2018-422
Recall date
2018-08-09
System affected
Powertrain
Model year(s) affected
2018 2019
Manufacturer Recall Number:
U87
Units Affected:
1,528
Notification Type:
Safety Mfr
Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the powertrain controller.
Recall number
2018-393
Recall date
2018-07-27
System affected
Powertrain
Model year(s) affected
2018
Manufacturer Recall Number:
U80
Units Affected:
2
Notification Type:
Safety Mfr
Certain vehicles may have been built with a misassembled front half-shaft assembly. This could cause the axle shaft to disengage, which could result in a loss of motive power and/or the potential for a vehicle roll-away when parked, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the left and/or right front half-shaft assemblies if necessary. Note: This campaign does not affect plug-in hybrid electric vehicle (PHEV) models.
Recall number
2018-323
Recall date
2018-06-15
System affected
Powertrain
Model year(s) affected
2017 2018
Manufacturer Recall Number:
U50
Units Affected:
10,938
Notification Type:
Safety Mfr
Certain vehicles were built with a manual park release (MPR) cover that may not conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Prevention. The MPR could be accessed without the aid of a tool, contrary to the requirements of the standard. Unintentional activation of the MPR could result in inadvertent vehicle movement, which could increase the risk of property damage and/or injury. Correction: Dealers will replace the manual park release cover with one that requires the use of a tool for removal.
Recall number
2018-269
Recall date
2018-05-17
System affected
Engine
Model year(s) affected
2017 2018
Manufacturer Recall Number:
U49 U59 U60 U61 U62 U63 U64 U65 U73
Units Affected:
635,880
Notification Type:
Safety Mfr
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Recall number
2018-026
Recall date
2018-01-11
System affected
Engine
Model year(s) affected
2017
Manufacturer Recall Number:
U01
Units Affected:
7,457
Notification Type:
Safety Mfr
Certain vehicles equipped with the 3.6L engine may experience an engine stall due to a loss of crankshaft position sensor synchronization. This could result in a loss of motive power, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the engine control software.
Recall number
2017-663
Recall date
2017-12-22
System affected
Accessories
Model year(s) affected
2018
Manufacturer Recall Number:
T82
Units Affected:
7,391
Notification Type:
Safety Mfr
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.
Recall number
2017-423
Recall date
2017-08-31
System affected
Seats And Restraints
Model year(s) affected
2017 2018
Manufacturer Recall Number:
T54
Units Affected:
1,926
Notification Type:
Safety Mfr
On certain vehicles with eight passenger seating, the second-row centre seating position seat belt buckle could cause the left outboard seat belt to become unlatched under certain conditions. If the seat belt were to unlatch with the vehicle in motion, it could increase the risk and/or severity of injury to vehicle occupants in the event of a crash. Correction: Dealers will install a shorter second-row centre seating position seatbelt buckle that corrects the issue.
Recall number
2017-381
Recall date
2017-08-03
System affected
Structure
Model year(s) affected
2017
Manufacturer Recall Number:
Units Affected:
4
Notification Type:
Safety Mfr
On certain Vantage Mobility International wheelchair accessible vehicles built on Chrysler Pacifica platforms, the left and right side rear axle pinion mounting brackets could prematurely crack. If the brackets were to crack while the vehicle is in motion, it could affect vehicle handling and stability and could result in loss of control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the left and right rear axle pinion brackets with redesigned more robust brackets.
Recall number
2017-301
Recall date
2017-06-12
System affected
Powertrain
Model year(s) affected
2017
Manufacturer Recall Number:
T34
Units Affected:
309
Notification Type:
Safety Mfr
On certain Plug-in Hybrid Electric (“PHEV”) vehicles, the Power Inverter Module diodes could fail resulting in loss of motive power without warning. A loss of motive power while a vehicle is in motion could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will remedy the affected components.
Recall number
2017-285
Recall date
2017-05-30
System affected
Brakes
Model year(s) affected
2017
Manufacturer Recall Number:
Units Affected:
4
Notification Type:
Safety Mfr
On certain Vantage Mobility International wheelchair accessible vehicles built on Chrysler Pacifica platforms, the rear wheel brake lines may have been inverted during the conversion process. This could cause an incorrect application of the Anti-lock Braking System (ABS) under certain circumstances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and re-route the brake lines as necessary.
Recall number
2016-336
Recall date
2016-06-29
System affected
Seats And Restraints
Model year(s) affected
2017
Manufacturer Recall Number:
S42
Units Affected:
47
Notification Type:
Safety Mfr
On certain vehicles, the middle passenger overhead seat belt stow clip may fracture, which could trap the latch plate and prevent the use of the seat belts in the center second-row or centre third-row. The inability to use the second or third-row centre seat belt may increase the risk of injury to occupants in the event a crash. Correction: Dealers will replace the second and third row overhead seat belt bezels with a new bezel with improved material properties.
Recall number
2006-309
Recall date
2006-11-14
System affected
Other
Model year(s) affected
2005 2006
Manufacturer Recall Number:
F44
Units Affected:
4,889
Notification Type:
Safety Mfr
On certain vehicles, the fuel pump module and/or the powertrain control module (PCM) software may allow the engine to stall if driven under certain operating conditions. This could result in a crash without warning. Correction: Dealers will reprogram the PCM.
Recall number
2005-053
Recall date
2005-03-03
System affected
Lights And Instruments
Model year(s) affected
2005
Manufacturer Recall Number:
E04
Units Affected:
1,395
Notification Type:
Safety Mfr
Certain vehicles equipped with halogen headlamps may experience an intermittent and eventual total loss of headlamp function as a result of an incorrect terminal in the headlamp wiring harness. Correction: Dealers will inspect the wiring harness and replace if necessary.
Recall number
2004-086
Recall date
2004-03-08
System affected
Other
Model year(s) affected
2004
Manufacturer Recall Number:
D15
Units Affected:
2,236
Notification Type:
Safety Mfr
On certain vehicles built with the Next Generation Controller (NGC) version 1 Powertrain Control Module, the software protocol used to test the vehicle exhaust gas recirculation (EGR) system may lead to engine stalling during low speed, closed throttle cornering with a cold engine at cold ambient temperature. Correction: Dealer will install revised engine controller software.
Recall number
2003-271
Recall date
2003-11-07
System affected
Fuel Supply
Model year(s) affected
2004
Manufacturer Recall Number:
C34
Units Affected:
827
Notification Type:
Safety Mfr
On certain vehicles, the chassis fuel supply tube may have an improperly formed retention bead. Under certain engine and vehicle dynamic conditions the fuel line may separate, resulting in a fuel leak and an increased risk of a vehicle fire. Correction: Dealer will install a secondary retention clip to the fuel line quick connect.
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