Audi e-tron Sportback

Issue: 
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. 

Safety Risk: 
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. 

Corrective Actions: 
Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.

Issue: 
On certain vehicles, the passenger occupant detection system (PODS) may malfunction. This could cause the airbag system to turn off the passenger-front airbag even when a passenger is seated.  
Note: This problem would cause an error message to display on the instrument panel and a warning chime to sound. The airbag indicator light would also display "passenger airbag off".  

Safety Risk: 
An airbag that is turned off could increase the risk of injury to a passenger in a crash.  

Corrective Actions: 
Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat cushion. Audi advises that you shouldn't use the front passenger seat if a PODS error message displays on the instrument panel or if the airbag indicator light displays "passenger airbag off" with an occupant in the seat.

Issue: 
On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. 
Note: This recall replaces Transport Canada recall no. 2024-189. Vehicles that were repaired under that recall also require this repair. 

Safety Risk: 
A short circuit in the high-voltage battery can create a fire risk. 

Corrective Actions: 
To reduce the safety risk, Audi recommends that you set the maximum charge setting of your vehicle at 80% until the recall repairs are completed. Audi will notify owners by mail. As an interim repair, a dealer will inspect and, if necessary, replace the high-voltage battery modules. Once the final repair is available, Audi will notify you by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem.

Issue: 
On certain vehicles, the front brake hoses could fail and cause a progressive brake fluid leak. If this happens, you may experience a change in brake pedal feel and travel. This can cause reduced braking. 

Safety Risk: 
Reduced braking can cause extended stopping distances and increase the risk of a crash. 

Corrective Actions: 
Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the front brake hoses.

This recall was replaced by Transport Canada recall no. 2024-573. 

Issue: 
On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. 

Safety Risk: 
A short circuit in the high-voltage battery can create a fire risk. 

Corrective Actions: 
Audi will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the high-voltage battery modules. To reduce the safety risk, Audi recommends that you set the maximum charge setting of your vehicle at 80% until the recall repairs are completed.