Used Vehicle Review: Ford Edge, 2011-2014 and Lincoln MKX, 2011-2015

Vehicle Type

Mid-size crossover SUV

High-tech, luxurious and tidy all at once, Edge’s cabin was one of its most loved attributes.

History/Description

Following its launch for model-year 2007, the Ford Edge quickly became one of the most prominent crossovers in an ever-expanding marketplace. Built on the Ford CD3 platform and offering front or all-wheel drive, this stylish and flexible five-passenger model hit the mark for ride quality, feature content, flexibility and all-surface capability.  Connected features abound, with Bluetooth, the latest version of Ford Sync, and more, all on offer.

Edge’s cabin was a stand-out in the segment, featuring numerous touchpad interfaces, a large central colour touchscreen and two smaller screens in the instrument cluster, and an overall simple and clean look elsewhere. High-tech, luxurious and tidy all at once, Edge’s cabin was one of its most loved attributes.

Look for premium Sony audio, a panoramic sunroof, push-button start, a back-up camera, automatic lights and climate control, LED ambient colour-selectable mood-lighting and plenty more.

An important note

The 2011 to 2014 Ford Edge is technically a heavy makeover of the original machine, not a full new-model generation. Thing is, extensive revisions in feature content, infotainment systems, powertrain offerings and equipment warrant a full review. Further, most points below can be applied to the post-facelift Lincoln MKX, which shared much of the same content and systems as the Edge, and was available from 2011 to 2015.

Engines/Trim

Edge was offered in numerous grade levels to match it to a wide range of shopper needs and budgets. Look for SE, SEL, SPORT and LIMITED grades, ascending the model range nomenclature. Three new engines were available namely a 2.0L EcoBoost four-cylinder with turbocharger, a new 3.5L V6 engine tuned for more power and better mileage, and a high-performing 3.7L V6, pushing output even further, in the Sport model. All units got an automatic transmission, and AWD was available, and should prove common in the used marketplace. If you’re shopping for a Lincoln MKX from this generation, note that the sole engine offering was the top-line 3.7L V6 from the Edge.

What Owners Like

Owners give top marks for the styling, inside and out, flexible cargo space, high-tech feature content, the up-level sound system, and the confidence imparted by the fast-acting AWD system in inclement weather. Good brake pedal feel and plenty of power from the V6 engine line is also noted. Sufficient room for four adults to travel in comfort is also noted. In the MKX, owners add a lavish cabin, premium materials and a potent up-level THX stereo system to their list of ‘likes’.

What Owners Dislike

Common gripes include a fussy-to-learn Ford Sync system which seems to offer an inconsistent-at-best user experience, a ride that’s more comfortable and soft than agile and responsive, and heavy fuel consumption from the V6 engine.

Here’s a look some owner reviews of the Ford Edge and some additional reviews of the Lincoln MKX.

The Test Drive

Start with the gadgets! Zone in on the Ford Sync system, and the MyFord Touch system, and give both a workout. Pair your phone, make and receive a call, confirm all touchscreen touch points work as expected, and give the steering-wheel mounted controls a workout, too. The Edge and MKX have numerous steering-wheel mounted buttons that are used to control numerous functions, so ensure they all respond as expected. If they don’t a bad clock-spring (a round electrical connector in the steering wheel) may be to blame, and will need to be replaced.

Note that for maximum functionality and minimal likelihood of getting Russian-level angry at a non-functioning Sync system, you’ll want to ensure all software updates, available from your local Ford dealer, have been installed to the system. A clumsy navigation system, or a laggy media interface, may also be remedied by software updates.

Other issues with error messages or wonky system functionality may be the result of failure to follow a specific reset procedure when disconnecting the battery, for instance, when replacing it. Here’s some more reading on battery-related woes, this time, caused by failure of the MyFord Touch system to fully turn off, and drain the battery overnight. The solution? A software update. Software updates are important if you’re buying a used Ford Edge or Lincoln MKX. So, get your software updates. In fact, here’s another example of how revised software and a calibration procedure can fix a non-operating mute button on the steering wheel.

Turn on the heat, and confirm that heat is indeed pumped from the climate control vents in quick order. If that’s not the case, the heater core may be plugged, or have an air pocket that’s blocking coolant flow required to heat the cabin. A bad blend door may also be to blame. Here’s some more reading on lack of heat. If the unit you’re test-driving seems to have this issue, take note of the coolant temperature. If it’s hot, the blocked heater core is a likely culprit. If the engine fails to warm its coolant up, a bad thermostat could be to blame. In either case, a Ford technician should be able to identify and remedy the problem quickly. This seems to be the most commonly-reported problem of concern to used Ford Edge shoppers.

Here’s some reading on fussy door locks and sensors that may cause a DOOR AJAR warning, even if the door in question is closed tightly. The parts and labor to repair this problem, according to owners, can be pricey, though a Technical Service Bulletin (TSB), and some DIY  fixes are available.

A few checks beneath the vehicle should be considered mandatory, too. Have a mechanic inspect the transaxle, and Power Takeoff Unit (PTU) on all-wheel drive models for signs of a fluid leak, which will need to be addressed. If you’re uncertain on when the fluid in either of these systems was last changed, be sure to have the procedure carried out. You can’t over change fluids, and the benefits include added peace of mind and longer component life. While the mechanic is beneath your potential used Ford Edge candidate, ask him to inspect the condition of the suspension, driveshaft hanger bearings, brakes, tires and fuel and brake lines. Factor any premature wear into pricing negotiations.

The Verdict

By and large, a used Ford Edge or Lincoln MKX free of issues with its high-tech systems, charging system, or climate control system should make a great family crossover buy loved the world over for styling, flexibility, luxury, and driving confidence. Purchasing a used model from this generation without a full check-up of all electronic systems, and without the latest software updates installed, is not advised.

Some recalls.

Crash Test Ratings

IIHS: Top Safety Pick (2012)
NHTSA: 4/5 Stars

Following its launch for model-year 2007, the Ford Edge quickly became one of the most prominent crossovers in an ever-expanding... 4/21/2016 10:28:25 AM