2015 Cadillac Escalade

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Certain vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning manoeuvres due to an electrical/software issue. If EPS assist is lost and suddenly returned, the unexpected change in steering effort could affect vehicle control, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the EPS module software. Note: If power steering assist is lost and the vehicle reverts to manual steering, a dash message would be displayed stating there is an EPS problem. Additionally, this issue could also affect radio, stabilitrak, the driver information centre, chime, door-lock, air conditioning, and/or cruise control function.